FAQs

Here's a list of FAQs we often get. Can't find what you're looking for? Reach out and we'll do our best to help!

Giclée Printing

Giclée is a high-quality fine art printing technique that involves spraying microscopic pigment droplets onto premium paper to reproduce artwork for print. Unlike traditional prints that use CMYK 4-colour combination dye inks, Giclée printers use up to 12 individual pigment-based archival-quality ink colours. This printing method guarantees that the colours remain brilliant for a lifetime without fading over time, making Giclée prints stand apart in terms of both quality and longevity.

How Much Does Shipping Cost?

We offer free standard delivery on all Mainland UK orders. For more information on deliveries please click here.

When Will My Order Arrive?

Every Print is made to order so you should receive your dispatch confirmation email within 2 days from your order confirmation. Once dispatched typically Mainland Uk orders should arrive within 3-5 working days.

How Are Your Prints Packaged For Shipment?

Orders are shipped in fully recyclable, reinforced board backed mailers.

Why Do The Colours Of My Print Look Different From What I See On The Screen?

While we make every effort to ensure that our prints are displayed with accurate colours, there may be slight variations from what you see on your monitor. This is because every device has a unique capability to display colours, and individuals perceive colours differently.

My Order Has Arrived Damaged. What Should I Do?

For orders damaged in transit, please reply to your order confirmation email and include an image of the damage to print, image of packaging and an image of the address label.

I've Made An Error With My Order, Can I Change It?

All prints are made to order so once your order has been placed we cannot make changes. To avoid any problems please make sure to double check your order before placing, all sales are final. If you have any urgent concerns please reply to your order confirmation email to discuss and we will do our best to help.

The Printing Process

As most of our prints are borderless there may be some marks on the back surface. This does not affect the quality of the print itself.

Get in touch

Wondering about your order? Or need to make a general inquiry?